How does Panda Express approach menu innovation?

Panda Express approaches menu innovation by regularly introducing new and seasonal items based on customer feedback and trends. This strategy ensures that the menu stays relevant and appealing to customers by reflecting their preferences and the evolving food landscape. Listening to customer feedback allows Panda Express to adapt its offerings to meet changing tastes, dietary needs, and cultural influences. Additionally, incorporating seasonal items helps to create excitement and variety, encouraging repeat visits. This approach not only keeps the menu fresh and diverse but also strengthens customer loyalty, as consumers feel their opinions are valued in shaping their dining experience.

The other options do not align with this proactive and responsive strategy. For instance, relying solely on traditional recipes would limit innovation and fail to engage with contemporary food trends. Reducing the number of dishes would likely discourage customer interest and variety, while solely collaborating with celebrity chefs might not connect with the broader customer base in the same meaningful way that feedback and trends do.