If you suspect a bill is counterfeit, what should you do?

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Inspecting the bill closely and seeking a manager's help is the appropriate action to take when you suspect a bill could be counterfeit. This approach ensures that you follow proper procedures and utilize additional expertise in verifying the authenticity of the bill. Managers usually have more experience in handling such situations and can provide guidance on the best course of action, ensuring the integrity of the establishment and the safety of the staff.

Taking this approach also helps to protect the business from potential losses related to accepting counterfeit currency. Furthermore, it allows for the proper documentation and investigation into the matter if needed, maintaining legality and protocol.

In contrast, returning the bill immediately to the guest does not allow for verifying its authenticity, which could lead to accepting counterfeit currency. Storing it in your pocket could complicate matters and is not recommended due to security concerns and the potential for theft or loss of evidence. Leaving it on the counter for others to see could create panic or confusion among other guests and staff, as well as pose a risk to the business's reputation.

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