What is the primary goal of the Panda Express drive-thru service?

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The primary goal of the Panda Express drive-thru service is to provide quick and convenient service to customers on the go. This focus on efficiency is critical for catering to customers who are looking for a fast meal option without sacrificing the quality of the food. The drive-thru allows customers to place their orders and receive their meals without having to leave their vehicles, making it an ideal solution for those with busy schedules or who prefer the convenience of drive-thru dining.

The other choices do not align with the drive-thru's main purpose. While quality assurance is essential, it operates separately from the drive-thru's intent to deliver speed and convenience. Similarly, the focus of this service is not on encouraging dine-in experiences, nor is it aimed at providing high-quality dining experiences with extended wait times, which contradicts the essence of a drive-thru service. The emphasis is placed squarely on maximizing convenience and efficiency to improve customer satisfaction.

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