What key attitude is encouraged among Panda Express employees?

A positive and teamwork-oriented mindset is encouraged among Panda Express employees because it fosters a collaborative environment where team members can support one another, enhance customer service, and work towards common goals. This approach aligns with the company's values of providing excellent service and creating a welcoming atmosphere for guests.

In a teamwork-oriented setting, employees are more likely to share ideas, solve problems collectively, and encourage each other, leading to improved overall performance and job satisfaction. The emphasis on positivity helps to create a culture where employees feel valued and motivated, which can directly impact the customer experience.

The other choices contrast with this focus on teamwork. A competitive mindset focused solely on sales could lead to a cutthroat environment that undermines collaboration. Similarly, prioritizing individual performance above all could detract from team dynamics and the willingness to assist one another. A casual and relaxed approach to work might undermine the need for diligence and professionalism in service, which is not aligned with Panda Express's operational goals.