What training resource is provided to new Panda Express employees?

The correct answer emphasizes a comprehensive approach to training that combines both theoretical knowledge and practical experience. New Panda Express employees are equipped with an employee handbook, which serves as a valuable reference for policies, procedures, and expectations within the workplace. This handbook is essential for providing foundational knowledge about the company culture, operational guidelines, and customer service standards.

In addition to the handbook, hands-on training sessions are crucial for reinforcing this knowledge through practical application. These interactive training opportunities allow new employees to engage directly with their tasks in a real-world setting, enhancing their comfort and competence in various roles. This blend of written resources and experiential learning ensures that employees are well-prepared to serve customers effectively and adhere to Panda Express's high standards of service.

Other options fall short of providing this comprehensive training. Online courses may lack the interactive elements needed for effective learning, while a short video tutorial does not cover the breadth of information that an employee handbook can offer. A welcome letter, though a nice gesture, would not provide the necessary training or information that new employees need to succeed in their roles.