Which action should you take when a delivery product arrives in poor condition, like molded broccoli?

When a delivery product arrives in poor condition, such as molded broccoli, the appropriate action is to contact the supplier and request a credit. This approach not only ensures that your establishment maintains food safety and quality standards but also holds the supplier accountable for the condition of the products delivered. By reporting the issue and requesting a credit, you can manage inventory more effectively and prevent similar problems in the future. This action aligns with good business practices, as maintaining high standards in food safety is essential for customer satisfaction and the reputation of the establishment.

Other options such as accepting the product, serving it with adjustments, or discarding it without reporting do not address the underlying issue of product quality and can lead to further complications, including potential health risks for customers and financial loss for the business. Thus, reaching out to the supplier is the most responsible course of action.